Essay Box is an academic writing firm that provides guarantee to prepare A grade academic paper for their customers. However, in case customer is not satisfied, the company will offers them complete refund on their decision.
The company requests their clients to carefully read, understand every clause of ‘Refund Policy‘ before placing any order on their website.
Read the following conditions when the company will offer a complete refund to the order placer:
- If the client is not satisfied with the work of our company writers even after several revisions, s/he holds the right to communicate with our customer support representative and talk about the current issue. Our company, will take the following
- Offer you a service of different academic writer who is completely able to develop the required paper within the informed deadline.
- Transfer a complete refund in the account of the customer.
- Essay Box avails the right to accept or reject any refund requests asked by the customer in some issues,like slight delays in the delivery process or some errors in the developed paper.These reasons are not enough for a complete refund. However, if a customer will face above issues, then s/he has the right to discuss the matter with the company and ask for a partial refund.
- In case, if the customers bank card is charged two times by mistake, then customer will have to inform us immediately in order to avail the additional amount of the transaction.
- We do not guarantee any grade. No refunds shall be issued based on low or fail grade.
Contact or Dispute Resolution Policy
- In case, if the customer is not satisfied with the provided service, then s/he should first contact our customer support representative before discussing the matter to any third person.
- In case, if the dispute is not overcome within a time period of 2 weeks, the customer is then allowed to go to third party in order to settle the on-going matter.
- In case, if the customer will not contact our company representative and contact any third party to overcome the issue, then the company will consider this as a breach of agreement. After it the company will handle the issue according to its company policy.